Part of the problem is that she comes across as annoying and whiny.
Whiny is a good way to put it. She just has no moxie, she was okay in the season premiere but Jacinda is just getting worse with each turn. She constantly needs to be bucked up or convinced by her 10 yr old daughter and her roommate. Even cursed Mary Margaret had some of that Snow White oompf.
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"He was a lot of things to me" "The only conclusion was love"