That has always been a real problem for the show. They don’t seem to understand anything about realistic, complicated relationships. It is like the evil characters cry once and then everyone else is supposed to forget they tried to murder them and murdered their family members.
It is like they took what could have been really fascinating like showing how the Evil Queen and Snow White can learn to work together and instead pretend it is a non issue. For some reason they just don’t understand that the complication of character and human interaction can be fascinating. Instead it is just hey here is Elsa. Here is the Wicked Witch. See cool, fun, yeah. Blah.