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April 3, 2015 at 11:57 am #300771RumplesGirlKeymaster
Have you tried clicking on the menu icon in the upper-right of the chat and turning off the sound?
Yes but it comes back whenever you refresh your page
[adrotate group="5"]"He was a lot of things to me" "The only conclusion was love"April 3, 2015 at 1:06 pm #300781GaultheriaParticipantHave you tried clicking on the menu icon in the upper-right of the chat and turning off the sound?
Yes but it comes back whenever you refresh your page
When the chat pane is docked to a forum window, I only get to toggle the sound between “minimized” and “always”. The “off” option is only available when I open chat in its own window. That would be okay, except that chat doesn’t disappear from the forum window; it just opens a duplicate chat in its own window, and the chat in the forum window keeps blooping.
A couple more things:
The chat tab only appears at the bottom of the page once you’ve scrolled down a bit. If the page is short (eg, this one, when RumplesGirl’s post #300771 was the latest post), then the chat tab doesn’t appear even when you scroll all the way to the bottom of the page. (Edited to add: I think I was wrong about this. It looks like the chat tab takes several seconds to load, regardless of page length — ie, page loading time.)
In Safari on my Ipad2 (ios 8.2), as soon as I’ve scrolled down far enough for the chat tab to appear, the on-screen keyboard appears. It seems that when chat first appears on the page, even though it’s still minimized in a tab, it’s in “write a new comment” mode rather than “read previous comments” mode.
Gaultheria's fanvids: http://youtube.com/sagethrasher
April 19, 2015 at 5:42 pm #302046Sci-Fi GirlParticipantI’m having trouble posting in chat right now. It has happened to me occasionally over the last couple days, but it’s worst right now.
It says “connecting” at the bottom of chat, and when I try to post, either nothing happens or it says “can’t send message now”.
I have been occasionally getting that error message before, but usually every other time I post. I get the message, then try again and it goes through.
Also, when I get “can’t send message now”, my message is just gone. So if I typed a long sentence, I got into the habit of highlighting it and copying it before pressing send, then if it doesn’t go through I can just paste and send again.
Until today, that has worked. But now it won’t send at all. I have tried refreshing the page, chat beside forum and on it’s own page, and in two different browsers.
*shrug*
SFG
Keeper of Anna’s Awkward Babbling and Kristoff’s Fur-trimmed Tunic!
April 19, 2015 at 5:44 pm #302047RumplesGirlKeymasterIt says “connecting” at the bottom of chat, and when I try to post, either nothing happens or it says “can’t send message now”.
It has been happening to several of us today. It will go in and out. I’ll let Daniel know
"He was a lot of things to me" "The only conclusion was love"April 19, 2015 at 5:49 pm #302048Sci-Fi GirlParticipant^ OK, useful to know that it’s not just me. (I won’t say “good”. 😉 )
Thanks!
SFG
Keeper of Anna’s Awkward Babbling and Kristoff’s Fur-trimmed Tunic!
April 19, 2015 at 6:32 pm #302054RumplesGirlKeymasterDaniel let me know that he is investigating and will let us all know what is going on soon.
"He was a lot of things to me" "The only conclusion was love"May 29, 2015 at 2:54 am #305175Sci-Fi GirlParticipantChat has been really weird for the last couple of days. Half the time it won’t load, it just says “connecting” or “couldn’t connect to server, click here to retry”. Or a popup that says “oops an error occurred, please try again later”
I have also been using the “private chat” feature. Tonight I was in the middle of an hour long private chat, and the whole thing froze while I was in the middle of typing, I couldn’t type in the box anymore. After two minutes I got it to work again by loading a new page.
But a while later, it suddenly stopped responding again, still in the middle of conversation. I refreshed, waited, refreshed again. Not wanting to leave the other hanging. It just kept saying loading, until finally it stopped showing up at all. No main chat on the side, no two private chat boxes in front of the forum. Not a trace, just gone! 😮
SFG
edit, 10 minutes later, it’s all working now! 🙄
Keeper of Anna’s Awkward Babbling and Kristoff’s Fur-trimmed Tunic!
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